Your Questions,
Answered
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I provide individual therapy for:
Adults
Adolescents 16+
Couples
LGBTQIA+
Fellow Mental Health Professionals
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Grief and loss
Life transitions
Relationship issues
Emotional intensity
Anxiety
Depression and mood disorders
Addiction; Substance use disorders and recovery
Trauma and PTSD
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Solution-Focused
Narrative
Eye Movement Desensitization & Reprocessing (EMDR)
Dialectical Behavioral Therapy (DBT)
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Insurance
Card
Cash
Health Savings Account (HSA)
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Most Wellmark and Blue Cross Blue Shield (BCBS) plans
Medicaid (Wellpoint, Molina, Iowa Total Care)
Aetna Plans
United Healthcare Plans
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Verifying your insurance plan benefits prior to scheduling an appointment is an important step to beginning the therapy process. This step allows you to have a clear understanding of your coverage, co-payments, and potential out-of-pocket fees.
Please remember that being responsible for your bill and ensuring your copay is paid at the time of service not only helps maintain the integrity of our therapeutic relationship but also supports the sustainability of Balanced Within, LLC.
Your commitment to this partnership is greatly appreciated.
**Not sure what to ask your insurance regarding mental health therapy benefits?
The following information should be gathered:
If your insurance plan covers therapy sessions with me.
If you have a co-payment or co-insurance, and what that amount/percentage is.
If your insurance plan has a deductible that includes mental health appointments. (A deductible is the amount you will pay out of pocket before insurance pays all or part of your appointment costs)
If your plan will cover telehealth sessions.
Please note that clients have a right to a Good Faith Estimate under the No Surprises Act.
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Length of sessions can vary depending on client need but will typically range from 45-60 minutes.
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I’m passionate about helping clients explore and find their balance to support growth and fulfillment.
While there is so much pain and softness needed in hard times, I love the release and comfort shared laughter can bring.
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2900 100th St. Suite 207
Urbandale, IA 50322
Contact Shana
Interested in working together? Fill out some info and I’ll be in touch shortly. I look forward to connecting with you!

